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Assessing business responses to HIV/AIDS in Kenya

Matthew Roberts and J. Wangombe

From late 1993 to June 1994, the US-based organization AIDSCAP undertook a needs assessment among businesses in Kenya. Our goals were to: identify what formal sector business managers and workers knew about AIDS; assess what businesses were already doing to address HIV/AIDS-related issues; and determine what types of information and communication strategies would best persuade managers to establish appropriate workplace policies and prevention programmes. Some of our findings are summarized below.

The Kenyan consulting firm HEDRA carried out the needs assessment after AIDSCAP assisted them in pre-testing the research instruments. A semi-open interview questionnaire was administered to managers in 16 organizations in three cities. They represented a diversity of business types: light industry, manufacturing companies, tourism organizations, transport firms, agro-industrial and plantation organizations and the service industry. Four companies also completed a financial/labour data survey to analyse the projected impact of AIDS on their business.

Interviews were further conducted with representatives of two trade unions. Focus-group discussions took place with workers at 13 of the companies concerning their levels of AIDS-related knowledge and perceptions of the appropriate role which their companies could play in prevention.

Organizational policies and processes

Only one company was found to abide by all the workplace policy principles recommended by WHO and ILO: no mandatory HIV screening of job applicants and employees, no dismissal criteria related to AIDS, no discrimination of workers living with HIV and maintenance of confidentiality around employee medical records.

Six businesses had mandatory testing of applicants and/or employees. For some of them, testing upper-level employees is required by the company's insurance underwriters for life insurance policies. Nevertheless, all the managers said they would not discriminate against HIV-infected workers and would allow them to work as long as they were medically able. Many workers in the focus groups believed, however, that they would lose their jobs if they were - or were suspected to be - HIV-positive. This indicates that the lack of a formally and explicitly communicated policy of non-discrimination created worker mistrust regarding management.

Education for prevention

Eleven of the companies offered employees some type of education on HIV/AIDS. Seven managers indicated why they had started workplace education: three said it was because AIDS is a problem in the country, three did so because they had employees with HIV/AIDS and two felt this would help protect company human investment. The main reasons why managers at five companies did not provide education were: no employee requests for this, fears that it would be considered a "taboo topic" and assumptions that workers could get adequate information elsewhere.

Eight businesses held formal in-depth information sessions and/or had peer educator programmes while three only gave short factual presentations and/or distributed posters and pamphlets. All the programmes were "gender-neutral" in that they did not consider that men and women might have different prevention concerns and needs. However, in some companies male and female employees didn't want to participate in education sessions together so separate sessions were offered.

The companies providing education reported positive feedback from their workers. The focus-group discussions also showed that employees wanted more information and education.

Prevention services and organizational investments

More than 90% of the companies (including all those with education programmes) distributed condoms in the workplace. Only 60% offered STD diagnosis and treatment while a third offered counselling services. Four companies said they offered voluntary HIV testing.

Well over half the companies received their condom supplies as donations without company cost-sharing. Only two business bore the full expense of condom distribution. Nearly 50% of the respondents received financial or other external support for their education programmes.

HIV/AIDS impact on organizations

At the time of the interviews, all the managers knew of an employee who had died of AIDS in their company and nearly all knew of a worker living with HIV. Most of the managers seemed to believe that HIV was a problem primarily among manual workers and not senior staff.

Only one manager felt that AIDS was significantly affecting his operations but the rest who responded to this question thought this would be the case in future. Nearly all the businesses provide employees with some medical benefits (treatment at a company clinic, reimbursement of medical expenses for outside care, health insurance for senior staff). At that time, HIV-related illnesses had not significantly affected medical expenses though some firms reported increased medical and pharmaceutical costs.

Implications of the assessment

At the time of the study, HIV/AIDS appeared to be having a notable, albeit small, negative impact on the business sector. Quantitative analyses with four companies estimated that the financial impact of HIV/AIDS in future would be on average $90 per employee annually (rising to $260 by the year 2005). The main financial impact would be in terms of health-care costs, illness-related absenteeism from work, re-training and burial benefits.

Preliminary estimates of the annual costs of operating a comprehensive workplace prevention programme ranged from $18-54 per worker at one company. Corporate investment in HIV/AIDS programmes is therefore warranted in Kenya. Effective prevention will ultimately help maintain productivity and protect interests in human resources. As one manager put it: "If you lose someone you've trained for 20 years, that's a great loss. Condoms and AIDS education cost peanuts."

Matthew Roberts, AIDSCAP, and J. Wangombe, HEDRA (Nairobi, Kenya), c/o Family Health International, 2101 Wilson Blvd., Suite 700, Arlington, VA 22201, USA; Tel: 1-703-516-9779; Fax: 1-703-516-9781

 


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