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BFM Toolkit: Guides and Tools

Authors
J Mathewson, M Bakker

Beneficiary Feedback Mechanism (BFM) for Neglected Tropical Disease Programmes

To improve the delivery of health interventions people-centred approaches are needed, both to ensure that interventions are accessible and address health care needs appropriately. Feedback of patients and community members can be used to improve programmatic activities and lead to the more equitable and comprehensive distribution of the programme interventions. Beneficiary Feedback Mechanisms provide a means of recording, evaluating and addressing beneficiaries’ perspectives into health care delivery.

This BFM toolkit presents the different tools developed within Ascend lot 1 for collecting and using feedback. The MMDP/VL tools are country specific, but can easily be adapted to situation/needs of another country.

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Related Work

  • ASCEND: Eliminating Neglected Tropical Diseases

    • Institute
    • Project

    Neglected tropical diseases (NTDs) are a group of infectious diseases that thrive in poor and rural settings, affecting 1.6 billion of the world’s poorest and most vulnerable people, including 850 million children. Accelerating the Sustainable Control and Elimination of Neglected Tropical Diseases (ASCEND) is a new programme funded by the UK Department for International Development […]

    Read more : ASCEND: Eliminating Neglected Tropical Diseases

  • Beneficiary Feedback Mechanisms

    • Institute
    • Publication

    CLOSING THE LOOP: LESSONS LEARNED FROM IMPLEMENTATION IN ASCEND LOT 1. To improve the delivery of health interventions, people-centred approaches are needed, both to ensure that interventions are accessible and address health care needs appropriately. There is a growing body of evidence demonstrating that the feedback of patients and community members can improve programmatic activities and lead to the more […]

    Read more : Beneficiary Feedback Mechanisms