Al sessions will take place on zoom and will last 2,5 hours (13.00-15.30 CET).
The sessions will contain lecture as well as interactive parts with exercises and discussion in
small groups. They build on academic theory and hence will involve discussion of social
scientific concepts, ideas and controversies. We aim to present this in an accessible way,
with recurrent reflection on practical implications and applications.
The course largely builds on the book ‘Diversity Competence-Cultures Don’t Meet, People
Do’ by Edwin Hoffman and Arjan Verdooren, and book chapters can be read before or after
the sessions to provide more depth (though this is not mandatory). Additional literature as
well as suggestions for reflection or practice between the sessions will also be provided.
The course consists of the following sessions and content:
Culture and intercultural interaction (October 20th)
In this first session, we explore the concept of culture, some of the main controversies
around it as well as different approaches to resolving those. Based on a revised
understanding of culture, we try to come to an understanding of the process and main
challenges of intercultural interaction.
- A short history of culture as a concept
- Controversies and problems around ‘culture’
- Metaphors and revised approaches for culture in ICC
- Intercultural interaction: from ‘cultural clashes’ to ‘partial unfamiliarity’
- Intercultural challenges: ethnocentrism and essentialism
Values, worldviews and communication styles (November 3rd)
In this session, we explore some of the main aspects of cultural difference and approaches
to understanding, comparing and categorizing these. In addition, we reflect on the problems,
and pitfalls of these approaches, as well as opportunities to avoid them.
- Cultural dimension models: possibilities and problems
- Values, worldviews and logics
- Communication styles
Identity, power and language (November 17th)
In this session, we discuss how the membership of certain groups as such impact
interactions- beyond the cultural repertoires that these groups provide access to. How do
the positions of these groups as such, in relation to other groups and to global and societal
(power) structures impact the interactions of their members?
And how does language -often inadvertedly- express or activate different perceptions or
experiences of identity, (power) relations and group belonging?
- Social identity theories
- In- out group mechanisms and perceptions
- Inter group relations and communication
- A systemstheoretical approach to communication and language
- Language positions and language command
Ethics and dialogue (December 1st)
An undervalued aspect of intercultural interactions is that they can lead to ethical challenges
and dilemmas, when others’ behaviours or ideas seem in violation with one’s own ethical
position or commitment. Often, people feel conflicted between defending universal human
rights and needs, and the acknowledgment of differences in experiences, values, and morals.
In this session, we discuss different relevant frameworks, ideas and approaches to
(intercultural) ethics. This leads us to dialogue as an indispensable tool to inquire into both
differences and similarities.
- Universalism, Relativism and Pluralism
- Different approaches to identifying universal needs
- Human Rights and cultural compatibility
- Dialogue as a tool for intercultural communication
Communication and the TOPOI Model (December 15th)
In this last session, we synthesize many of the discussed insights in the approach of the
TOPOI model. This is a practice-theoretical heuristic tool, that focusses on communicative
areas in (intercultural) interaction, rather than culture perse. It translates cultural and other
factors into identifiable, operational fields of communication. The model then functions as a
lens to zoom in on interactions in order to analyze, reflect on and sensitize to differences as
they occur in interaction.
- Backgrounds and main assumptions of the model
- The different areas: Tongue, Order, Persons, Organization, Intentions
- Application of the model on case situations
- Integrating the model into course, programs, training, etc.