Inclusive Public Services
Do you or your team want to:
Be more effective when dealing with people from different cultures?
Have a better understanding of your clients’ cultural backgrounds?
Have a better understanding of how your clients perceive Dutch culture?
Create equal opportunities for all?
Tailor your communication to your diverse clientele?
Improve inclusion and avoid unconscious bias?
Anticipate and prevent cultural misunderstandings
In healthcare, childcare, primary education, local government or any type of public service, being able to successfully interact with a culturally diverse clientele is critical. Culturally defined expectations can often lead to misunderstandings and frustration with clients.
Our programs equip your employees with the skills necessary to anticipate and prevent cultural misunderstandings and to be more effective when working with multicultural clients.