The match between motivation and performance management of health sector workers in Mali


M. Dieleman, J. Toonen, H. Toure, T. Martineau

A motivated and qualified workforce is crucial to increase the productivity and quality of health services in order to contribute to achieving health services targets. Priority programmes have a stake in a skilled and motivated workforce, as they are implemented primarily by a health facility’s existing health staff. Motivation in the work context is defined as “an individual’s degree of willingness to exert and maintain an effort towards organisational goals”. The challenge for managers is how to create this kind of motivation. Research has shown that workers and their managers often perceive motivation differently. In addition, little is known about the motivational factors that are important for health workers in resource-poor settings.