Irina Wagner is a public health specialist, scientist and advisor with a medical background and more than 15 years of experience in health system research. She has particular expertise in the area of primary care, social determinants of health, and quality of care
To improve the delivery of health interventions, people-centred approaches are needed, both to ensure that interventions are accessible and address health care needs appropriately. There is a growing body of evidence demonstrating that the feedback of patients and community members can improve programmatic activities and lead to the more equitable and comprehensive distribution of programme interventions.
This learning brief looks at the pilots of several Beneficiary Feedback Mechanisms across countries in the Ascend project.